Privacy Policy

PRIVACY POLICY

Thank you for using The Travel Zone!

Privacy Policy helps you understand what information we collect, how we use it, and what choices you have. Since Travel Zone is a company that is predominantly being run on the internet, it becomes quite important to read the Privacy Policy and understand it in its entirety as it involves data and information about You, the user & consumer. We welcome your questions and comments on this policy.

What information do we collect?

When you sign up for or use our products, you voluntarily give us certain information. This can include your name, profile photo, preferences, comments, likes, email address you used to sign up, and any other information you provide us. By calling us, or accepting our calls, you also consent to the call being recorded along with related data. You also give us permission to access your information in other services.

We are committed to respecting Your online privacy. We further recognize Your need for appropriate protection and management of any Personal Information You share with us. We may collect the following information:

  • Registration data, such as Name, Phone number, Address, Id Proof, and location.
  • Phone number is collected to contact you or help the other users to contact you for the services. Location is collected to identify your location & make sure you view services that best match to your service zone & ID proof to validate your authentication.
  • These days, whenever you use a website, mobile application, or other Internet service, there's certain information that almost always gets created and recorded automatically. The same is true when you use our products. Here are some of the types of information we collect:
  • Log Data: When you our portal or go to a webpage or use an app that has features (like the "Search Widget" button), The Travel Zone servers automatically record information ("log data") including information that your browser sends whenever you visit a website or your mobile app sends when you're using it. This log data may include your Internet Protocol address, browser type and settings, the date and time of your request, how you used The Travel Zone, and cookie data.
  • Cookie data: Depending on how you're accessing our products, we may use "cookies" (a small text file sent by your computer each time you visit our website, unique to your account or your browser), or similar technologies to record log data.
  • Device Information: In addition to log data, we may also collect information about the device you're using the portal on, including what type of device it is, what operating system you're using, device settings, unique device identifiers, and crash data. To learn more about what information your device makes available to The Travel Zone, please also check the policies of your device manufacturer or software provider.
How does The Travel Zone use the information it collects?

We use the information collected to provide the products to you and make them better, develop new products.

The Travel Zone uses the information to:

  • Send you updates (such as when certain activities, like the itineraries you have created or comments/reviews), newsletters, marketing materials and other information that may be of interest to you. For example, depending on your email notification settings, Travel Zone may send you weekly updates that include top itineraries and travel destinations you may like. You can decide to stop getting these updates by updating your account settings (or through other settings that we provide).
  • Respond to your questions or comments. The information we collect may be "personally identifiable" (meaning it can be used to specifically identify you as a unique person) or "non-personally identifiable" (meaning it can't be used to specifically identify you). We use both types of information, and combinations of both types, as described above.

What choices do you have about your information?

Our goal is to give you simple and meaningful choices over your information. If you have a Travel Zone portal account, many of the choices you have on our portal are built directly into the product or your account settings. For example, you can:

  • Access and change information in your profile page at any time, choose whether your profile page is available to search engines, or choose whether others can find your Agent Portal’s account using your email address;
  • Close your account at any time. When you close your account, we'll deactivate it and delete all your personal data and information from public visibility. We may retain archived copies of your information as required by law or for legitimate business purposes (including to help address fraud and spam). Please write to us at support@tourskart.com to close your account. You may have choices available to you through the device or software you use to access our portal. For example:
  • The browser you use may provide you with the ability to control cookies or other types of local data storage;
  • Your mobile device may provide you with choices around how and whether location or other data is shared with us. To learn more about these choices, please see the information provided by the device or software provider.

How do we share the information we collect?

The Travel Zone is a portal that enables travel agents/companies to search, create and book holidays for their customers. When you create itineraries, anyone can view them. You may also provide us with profile page information that anyone can view. The other limited instances where we may share your personal information include:

  • When we have your consent. This includes sharing information with other services (like Facebook or Twitter) when you've chosen to link your Travel Zone account to those services or publish your activity. For example, you can choose to publish your trips or planning activity to Facebook or Twitter.
  • We may employ third party companies or individuals to process personal information on our behalf based on our instructions and in compliance with this Privacy Policy. For example, we may share data with our business partner like an Airline or a Hotel or DMC’S to make sure you get the right service. In addition, some of the information we request may be collected by third party providers on our behalf.
  • If we believe that disclosure is reasonably necessary to comply with a law, regulation or legal request; to protect the safety, rights, or property of the public, any person; or to detect, prevent, or otherwise address fraud, security or technical issues.
  • We may engage in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding that involves the transfer of the information described in this Policy.
How do we make changes to this policy?

We may change this policy from time to time, and if we do we'll post any changes on this page. If you continue to use our portal after those changes are in effect, you agree to the revised policy. If the changes are significant, we may provide more prominent notice or obtain your consent as required by law.